|
Subscription sites
There is a lot of dust hovering out there in terms of where
to subscribe online. Experience of other people has shown
that mostly the following 3 web sites will give you the
seamless online magazine subscription process you are
looking for:
-
Amazon.com
-
Magazinecity.com
-
Magazines.com
However, there are little differences between them; these
discrepancies make all the difference as regards to quality
of service provided. I have prepared a comparison table,
based on the following key-performance indicators (KPIs).
This should give you a good lead and assist you in
determining where to go in order to subscribe online. The KPIs identified are as follows:
-
Time to receive first issue
-
Pricing
-
Security
-
Ease in subscribing online
-
Customer care
-
Refunds
process
-
Overall
Hassle rate
-
Additional bonuses
provided
Measurement is 1 out of 5 with 1 being the worst and 5
being the best. I briefly explain every Key Performance
Indicator in turn:
Time
to receive first issue
(1=delays; 5=very quick)
How soon the first subscription issue arrives at your door
Pricing
(1=expensive; 5=cheapest)
How low the final subscription price is
Security
(1=feeling insecure; 5=feeling secure)
Meaning the payment process and the danger of having your
subscription details being lost
Ease in subscribing online
(1=complicated; 5=easy)
How easy it is to subscribe online, from subscription
selection, to paying and leaving the site
Customer care
(1=still waiting; 5=helpful)
The quality of service provided by customer care, and how
easy it is to reach them and get a response to your query
Refunds
process
(1=complicated; 5=very easy)
How easy it is to get a refund
Overall
Hassle rate
(1=too much hassle; 5=seamless subscription)
In
overall, how easy it is to subscribe online through this
site
Additional bonuses
provided
(1=none so far; 5=great bundle)
Tax free subscription, no shipping fees, gift vouchers
|